0 items $0.00

Online Returns Policy

We want you to be happy with your purchase! We also understand in certain circumstances you may wish to return your product.  Returns will be processed in accordance with the following policy. Please note this only applies to items purchased and paid for through the Free Spirit Sports webshop.

You have 30 days from the item purchase date to return the product to us (we must receive the product no later than 30 days after the purchase date). Item(s) must be unused, in new condition with all tags and original packaging attached and undamaged.

All shipping costs must be paid for by you (delivery to you and returns to us). We recommend you insure the package and use a carrier which will track your shipment back to us, as we cannot be responsible for missing or returned shipments which we do not receive in good order. If we do not receive the returned item, or the items shows up damaged in any way, you are responsible for the cost of the item.

Items can be returned to us at our physical address:

Free Spirit Sports & Leisure Ltd

203 First Street West
Revelstoke
British Columbia
V0E 2S0

Or via Canada Post (insured and tracked) to our post office box:

Free Spirit Sports & Leisure Ltd

PO Box 2429
Revelstoke
British Columbia
V0E 2S0

We will process your returns as soon as possible once we receive it and either:

  • Send you a replacement item at your request
  • Issue you a full refund less shipping costs via Paypal
  • Issue you a store credit at your request

Please indicate on the packing slip what you require. We will be in touch as soon as we process your return.

Please note any Items which are on sale for more than 10% off  are a final sale and cannot be returned.

We encourage you to email or fill in the contact form below if you have any queries, alternatively you can call the shop during business hours (250)-837-9453.

By purchasing product from the FSS webshop, you agree to the above returns policy.